From fun run to marathon: plan every post along the course with a minimum and a target. You see straight away where people are still missing.
Clubs and organisers plan their volunteers with Helferplanung
Long courses, many posts and a fixed timetable. Four typical problems and how to solve them.
Volunteers are spread over many kilometres. Often only one person knows who stands where.
Every post is a task, with location and meeting point in its description. Volunteers see them when they sign up.
More on areasA crossing without a marshal is a risk for the runners.
Set a minimum for every post. If a shift falls below it, it is marked red and listed among the critical shifts on the dashboard.
More on shift planningMarathon, half marathon and relay need the posts at different times.
Every shift has its own time, early in the morning too. Volunteers see exactly when and where they stand when they sign up.
More on volunteer sign-upEven a small race needs lots of people along the course, every single year.
All volunteers stay in the volunteer list. Next year you copy the race with its shifts and invite them again from the mail centre.
More on the volunteer listThe reminder goes out the day before, with time and post. In the morning you check volunteers in at the equipment depot.
Hi Marco, tomorrow at 07:30 you are on the Aid station km 5.
Hi Chiara 👋 Here is a reminder of your volunteer shift: Sunday, 07:30, Aid station km 5.
Each volunteer chooses their channel: email or WhatsApp (from the Small plan). If WhatsApp fails, the message arrives by email. You decide when the reminder goes out.
More on automatic remindersScan the personal QR code or search by name. That way you see before the starting gun which post still needs people.
More on volunteer check-inAsk who brings a car or has a first aid course. Once per volunteer or for each chosen shift.
More on sign-up fieldsVolunteers subscribe to their assignments in Apple, Google or Outlook. If a shift changes, the calendar follows.
More on calendar subscriptionsIf someone drops out, write to all volunteers or only those of one post, straight from the mail centre.
More on the mail centreVolunteers cancel themselves up to a deadline. After that, they see who to contact.
More on event settingsEmbed the volunteer sign-up in the race website, right next to the runners’ registration.
More on publishingExport the shift overview, volunteer list and attendance list for your follow-up.
More on reportsYour question is not listed? Write to us and we will get back to you in person.
Ask a questionSet up in minutes. Your volunteers sign up via a link or QR code. For larger events, we are happy to walk you through everything in person.
