At the entrance you scan your volunteers’ QR codes. For every shift you see who is there and who is missing.
The attendance overview shows every shift of a day. You record who is there, who did not come and who left early.
Every volunteer has a personal QR code. If someone does not have it with them, you find them by name.
The volunteer area shows “My QR code” as soon as attendance tracking is on for the event.
Print the QR codes of all confirmed volunteers with their names, for example for badges.
The name search shows today’s shifts for every match. That way you never mix people up.
The QR code works across your whole organisation and stays the same. If it gets lost, you regenerate it in the volunteer profile. The old one then stops working.
One click on “Export attendance” gives you a CSV file. One row per assignment, with status and time.
| First name | Last name | Area | Task | Shift start | Shift end | Attendance | Checked in at | Checked in by |
|---|---|---|---|---|---|---|---|---|
| Andrea | K. | Gate | Entrance | 04/07/2026 16:00 | 04/07/2026 20:00 | Checked in | 04/07/2026 15:41 | sandra.keller@example.ch |
| Jonas | B. | Gate | Entrance | 04/07/2026 16:00 | 04/07/2026 20:00 | Left early | 04/07/2026 15:48 | sandra.keller@example.ch |
| Lena | M. | Gate | Entrance | 04/07/2026 16:00 | 04/07/2026 20:00 | Checked in | 04/07/2026 15:52 | sandra.keller@example.ch |
| Luca | R. | Gate | Entrance | 04/07/2026 16:00 | 04/07/2026 20:00 | No-show | ||
| Mira | S. | Gate | Entrance | 04/07/2026 16:00 | 04/07/2026 20:00 | Checked in | 04/07/2026 16:07 | nico.frei@example.ch |
| Lena | M. | Catering | Grill | 04/07/2026 20:00 | 04/07/2026 23:00 | Checked in | 04/07/2026 15:52 | sandra.keller@example.ch |
Next to the status you see the check-in time and who recorded it.
If you pay volunteers per shift, the list gives you the basis.
You also find the attendance list under Reporting, next to the other exports.
More on reportingIf you check people in at several entrances, the others’ check-ins appear in the overview without reloading.
A scan records nothing yet. You see the person’s shifts and tap “Check in” yourself.
Then check-in shows the person’s next shift. If they are not registered for the event, it says so.
If someone has several shifts on the same day, one tap checks them in for all of them.
Each volunteer’s profile shows for every shift whether they were there.
More on the volunteer listYou turn on attendance tracking in the event settings. It is included in every plan, including Free.
More on event settingsHelferplanung takes you through four phases, from the rota to check-in at the event.
Areas, shifts, assignments
More on shift planningLink or QR, no account
More on volunteer sign-upEmail, WhatsApp, calendar
More on remindersCheck-in and reporting
You are hereYour question is not listed? Write to us and we will get back to you in person.
Ask a questionSet up in minutes. Your volunteers sign up via a link or QR code. For larger events, we are happy to walk you through everything in person.
